EXTENDED HOLIDAY RETURNS
Purchases made between November 1 and December 15, 2024, can be returned through January 15, 2025. Refunds will be issued back to the original payment method or as store credit if you received the item as a gift. Merchandise returned after this deadline will be issued as store credit. 

The Return & Exchange Policy:
Items can be exchanged or returned within 30 days of delivery.
Sale items [markdowns] can be returned for store credit only.
Final Sale items ending in $0.99 are non-returnable.
Gift returns are issued back as store credit.  

Start Your Return/Exchange:

Only one label is provided per order number, so please waiting until you have received all items before starting the return process. 

1. Log into your account
2. Find the order you wish to return and click the Return Items link.
3. Specify the Qty To Return, Return Reason, and Return Action. 
4. If you are requesting a return label, please allow 24-hours for the Return to be approved and the label to be sent to your inbox. 
5. Note, if you checked out as a Guest, you will be responsible for the return of the item. 
6. We are unable to provide return labels for oversized items such as golf bags and push carts. They are excluded from receiving free or pre-paid exchanges.
7. Please allow 1-billing cycle from the time your item is received/processed to appear on your statement.

Need Assistance?

Phone: (973) 343-2852
Email: helpdesk@golf4her.com
Live Chat: Monday - Friday 9am-5pm

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Common Questions

I would like a refund, can I get a Pre-Paid Shipping Label? 
Yes, the $9.95 postage will be deducted from your refund ($12.95 deducted for shoe returns). Convenience labels cannot be provided for the return of large items such as golf bags or push carts. Use the Self Service option above to notify us of your return so our team can prepare your return label. 

I need to make an Exchange
Use the Self Service option above to notify us of your exchange. Please indicate the new size or color you need. We will provide you with a complimentary return label. During peek seasons, we recommend placing a new order, as the item you need may sell out fast. 

Can I Return/Exchange a Sale Item? Sale items can be returned for store credit only. Free returns are not valid on sale items. Once your item is received, you will be notified that your credit (less postage) has been issued. You will need to place a new order for the item. Shipping rates apply. 

Can I Exchange a Final Sale Item? Final sale items ending in $0.99 cannot be returned. If final sale items are returned to us, they will be donated. 

Do I have To Return The Free Gift Received with Purchase?
In the case your returned items cause your order's total value to fall below the threshold required to qualify for the complimentary gift, it will be necessary for you to return the free gift as well. This will ensure a smooth processing of your refund. Otherwise, the value of the free gift will be deducted from your refund. 

The item I need to exchange for is no longer available: Let us know and we can take a look to see if it's available. 

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Returns 

Golf4Her.com
c/o: Returns Department 
9 Broadway, Suite 30, Denville, New Jersey 07834
United States

Note: Use the carrier of your choice. We recommend USPS with tracking. We are not responsible for missing packages. As the shipper, you are responsible to tracking missing parcels and filing claims if/when necessary.

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Need to Return/Exchange a Gift?

If you need to return/exchange an item you received as a gift, please Contact our Customer Concierge Team for assistance. We will provide you a pre-paid return label to return the merchandise. Once the merchandise is received, you will receive a e-certificate that can be used on a future order. Please have the order number or name and address of the person who purchased the merchandise available. Purchaser will not be notified of return unless you request they receive the refund. Items cannot be returned without an order number/receipt or the name of the person who gifted the item. 

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Have an International Return/Exchange?

• International orders do not qualify for free return shipping.
• If you need to make an exchange, a new order must be placed. Postage will be applied to new order. 
• Items being shipped back to Golf4Her should be marked “Returns of no commercial value” for entry to the USA.
• Returns will not be accepted by Golf4Her.com if shipped COD (cash on delivery).
• It is recommended that packages are shipped insured and with signature required as the package is the responsibility of the customer until it reaches the Golf4Her Returns Department
• Credit will not be issued on any shipping or duty fees incurred for either the outgoing shipment or incoming shipment. This is the financial responsibility of the customer. 
• If packages are refused by customer and returned to Golf4Her, merchandise will be refunded less the shipping costs. 

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Additional Notes:

• Kindly return all merchandise to Golf4Her, even if your merchandise shipped directly from the manufacturer’s warehouse and arrived in multiple packages. Otherwise, this will cause delay in processing your refund/exchange. 
• Custom embroidery or personalized orders cannot be returned or exchanged (ie, Team logos, monogramed items, etc)
• Custom length B-Skinz Skorts (short/tall lengths) can be returned, the $10 customization charge is non-refundable.
• Items returned damaged or not suitable for re-sale will not be accepted. Golf4Her is not responsible for items that are damaged due to washing.
• Any item returned dirty, with make-up/tanning cream stains, pet hair, or perfume/cigarette fumes will be returned and not be accepted.
• Items that have been worn will not be accepted (we can tell) and returned back to you.
• Merchandise must be in their original, new and unworn condition along with the original packaging, paperwork, accessories (like undershorts) and tags must be attached. No exceptions. 

 

Policy Update: January 1, 2023